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STORAGE FAQs

  • When can I move in?

    If there is a storage space available that meets your specific storage needs, you can move in anytime during normal gate access hours: 5:00 AM - 11:00 PM.

  • How much notice needs to be given before I move out?

    All contracts are month-to-month. However, we do require a 10-day notice before you move out.

  • What type of documentation do I need to provide in order to rent a space?

    We require a government-issued photo ID (example: driver’s license, state ID, or passport). All renters must be 18 years old. We also require insurance. We offer affordable insurance options for our customers, or you can provide us with proof of coverage if you have your own insurance.

  • What documentation is required to rent an RV/Boat parking space?

    For our RV/Boat customers, we require a copy of your current registration and insurance on the vehicle.

  • Do I need to sign a long-term lease?

    No, we rent on a month-to-month basis unless the customer requests otherwise. Ask our friendly staff about longer-term options and prepayment specials.

  • How do I make a payment?

    You can pay in person, mail a check or money order or make a payment through our website. You may also sign up for our convenient monthly autopay option.

  • What forms of payment do you accept?

    VISA, MasterCard, American Express, Discover, checks, money orders and cash.

  • Do you sell boxes and storage supplies?

    Yes. We sell various disc locks and moving supplies in our office for all your moving and storage needs.

  • How do I know how much storage space I will need?

    You can either use our Size Guide tool on our website or call our team for assistance. Our staff is trained to understand your needs and select the proper size unit for you.

  • Are there any items that I am NOT able to store?

    Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

  • Does there have to be someone in the office to let me through the security gates?

    No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours, 5:00 AM - 11:00 PM seven days a week.

  • Do you have handcarts and dollies available at your facility?

    Yes. You are welcome to use our complimentary carts when on the property.